Carl Dalton Resume 2008 - Technical Version

Carl
Andrew Dalton

Microsoft
Project Server Specialist

Project
& Programme Management Consultant

tel +44 (0)7734 274866

email:   
cadalton@gmail.com

linkedin:
http://www.linkedin.com/in/carldalton

Personal Statement

Carl is an experienced
Microsoft Business Solution Architect with over seven years
experience in
working with the Microsoft Project Server and SharePoint
platforms, with a proven track record in design
and delivery of Microsoft solutions and processes that bring
measurable benefits to his clients.

He previously headed up
the EPM Solution Development Practice for a global Consultancy Firm focusing on Microsoft SharePoint and Project
Server technologies, and has recently lead the IT Programme
Office Management function within a major retail bank, focusing on
Portfolio Management and Governance of all Group internal investments

“Carl excels at
translating business process into technical solutions. He understands
key issues, defines strategies for resolving them and communicates
these to stakeholders in an open and effective way”

This recommendation taken
from my profile on http://www.linkedin.com/in/carldalton

Career History

Microsoft UK (CSS)
    Dec 08 - now (CONTRACT)

Project
Server 2007/2003 Technical Lead, tasked specifically with helping to
define and deliver operational improvements into the support group,
with the direct aim of achieving end of financial year targets for
customer satisfaction.  Providing technical mentoring to the
support team, and governing process compliance.

Microsoft UK (CSS)
    Feb 08 - Dec 08 (CONTRACT 3+2+6 months)

Providing Technical and
Best Practice Advisory support to EMEA-wide customers on Project
Server 2003 and 2007 (including Microsoft Office SharePoint Server
2007 and SQL 2000/2005)

HBoS PLC
                    May
07 – Feb 08

Lead Programme Office
Manager

• 
  Responsibility for
  overall governance of £15m IT Budget
  

  
  

• 
  In-house consultancy
  provided on SharePoint 2007 design and governance
  

  
  

Pcubed Ltd
                    Jul
03 – May 07

Roles

• 
  Project Server 2003 and 2007
  and SharePoint 2003 and 2007 Business Solutions Architect
  
  

  
  

• 
  SharePoint Solution
  Development Practice Manager
  

  
  

• 
  PMO Consultant/
  Manager
  

  
  

• 
  Project and Programme
  Manager / Mentor
  

  
  

Example client
list:

Accenture (NHS Programme) Red Bee Media (formerly BBC Broadcast) Fujitsu Services (NHS Programme and Corporate) Reuters

Central Government (multiple) Cadbury Schweppes British Sky Broadcasting (IT) Arqiva (Telecoms & Engineering)

Projects Summary:-

• Product
  and Programme Management of Solutions Development team, focusing on
  Microsoft technology-based extensions to the Microsoft
  Project Server solution offering.
  

• Design
  and build of Microsoft Office Project Server 2007 prototypes for
  client delivery, including design and build of WSS3/MOSS2007
  based SharePoint solutions
  

  
  

• Lead
  architect for an integrated Programme Management solution (Project
  Server 2003) and processes to support the management and
  delivery of a multimillion pound UK wide IT programme (NHS
  Modernisation Programme)
  

  
  

• Design
  and Implementation of a Proof of Concept (Project Server 2003 and
  Windows SharePoint Services 2003) solution within a leading IT
  Services organisation (NHS Modernisation Programme Southern Cluster)
  
  

  
  

• Implementation
  of Project and Programme Management solution (Project Server 2003
  and Windows SharePoint Services 2003) within a large broadcast
  media organisation
  

  
  

• Implementation
  of Pilot SharePoint Portal Server (SPS) collaboration and
  knowledge management environment for Arqiva (Telecoms)
  

  
  

• Consultancy
  support on MOPI Programme Management solution (Project Server
  2007 and Windows SharePoint Services 2007) across multiple
  police forces
  

  
  

• Delivery
  of full EMEA-wide EPM solution for Cadbury Schweppes (Project
  Server 2003 and Windows SharePoint Services 2003)
  

  
  

• Lead
  Solution Design outline as part of EPM Project Feasibility Study.
  (Project Server 2003 and Windows SharePoint Services 2003)
  

  
  

• Design
  and Implementation of a multi-programme EPM solution for the Home
  Office IT and IND (Project Server 2003 and Windows SharePoint
  Services 2003)
  

  
  

• NHS
  modernisation programme exposure within both Accenture and Fujitsu
  IT Services (Project Server 2003 and Windows SharePoint Services
  2003).
  

  
  

• Design,
  implementation and delivery of Programme Governance / Assurance
  procedures at BSkyB (£100m Portfolio) (Project Server 2002)
  
  

  
  

• Home
  Office IT / IND Programme Delivery Processes – defined
  approaches across project delivery within both IT and Corporate
  Services Modernisation programmes
  

  
  

• Client
  Relationship Management experience at Programme Director to CIO
  level
  

  
  

• Motivator
  and manager of teams in extreme operational situations
  

  
  

Symbian
Ltd                 Jun
03 – Jul 03

Symbian
are a leading provider of Open OS platforms for Mobile Communications
technologies.

• Leading
  role in the design and implementation of both Master Planning and
  Resource Planning functions within a newly created department
  

  
  

• Solution
  design consultancy to the project team responsible for the
  implementation of their EPM solution based on Project Server 2002
  technologies
  

  
  

BACS
Ltd. Programme Office Consultant Jul 01 – Jun 03

BACS
Ltd are the main Automated Clearing-House for the retail-banking
sector in the UK.

Starting
initially as a Project Support Analyst, Carl’s role developed
into having responsibility for all strategic and tactical
improvements within the NewBACS Programme Office. In addition, he is
a project team member, working on the implementation of MS Project
2002 across the enterprise.

• Leading
  team of 9 PSO’s across the programme, ensuring delivery of key
  customer information and data quality – PRINCE 2 environment
  

  
  

• Responsibility
  for delivering Programme Office tactical improvement plan, including
  Financial Audit, Reporting development, tool and process design.
  

  
  

• Business
  and technical lead on Project Server/P10 and Sharepoint Server
  Installation
  

  
  

• Re-engineering
  Programme and Enterprise-wide reporting processes/templates
  including review of all Project & Programme Office procedures
  

  
  

• Project
  planning troubleshooting and MS Project SME, including
  training and best practice guidance
  

  
  

• Holding
  ongoing training of the project management community (technology &
  process)
  

  
  

Versatel
NV, Amsterdam. Programme Co-ordinator (contract) Jan 01 – Jun
01

Versatel
are a broadband telecomms service provider and carrier, based in the
Netherlands, Belgium and Germany. Carl was contracted with Versatel
to co-ordinate their Billing (Singl.eView), CRM (Clarify) and
Middleware (ActiveWorks) implementation throughout their European
offices. He was solely responsible for co-ordinating all planning and
financial activities on behalf of the Programme Manager across the
company.

• Review
  and update Programme Office procedures
  

  
  

• Writing
  the budget proposals and tracking models for the programme
  

  
  

• Planning
  and authoring internal communications
  

  
  

• Administering
  the Change Control process
  

  
  

• Administering
  the Risk and Issues processes.
  

  
  

• Defining
  “ways of working” best practise processes for the
  project teams
  

  
  

Ernst
& Young, London. Project Coordinator (contract) May 00 –
Jan 01

Carl
was contracted to work on a project to rollout Windows 2000, Office
2000 and Notes R5 across the UK, as part of a global desktop
strategy. His responsibilities included:

• Management
  of the overall project budget
  

  
  

• Designing
  and writing both technical and informative communications to all
  levels of the firm, including the production of the Communications
  plan
  

  
  

• Design
  and administration of the Change/Version control process
  

  
  

• Assist
  project managers in planning and scheduling
  

  
  

• Transition
  Project coordination and issue management
  

  
  

• Working
  with regional administrators to ensure the migration process ran
  smoothly and on plan

  
  

Elan
IT (Database Support Unit), Leeds. Team Leader Oct 97 – Apr 00

Skills
freetext

Windows
2003 Server, Windows 2000, Windows 95,NT4, Office 95, Office 97,
Office 2000, MS Access 2000 and SQL, MS Exchange ,Project 2000,
Project 2002 Professional, Project 2002 Web Access, Microsoft Office
Project Server 2003, Project 2002 Server Administration, Project 98,
Project Central, Visio 2000, Notes R5, Lotus CC:Mail, Lotus
Organiser, MS Outlook, MS SQL Server 2000, UMT 3.3, Microsoft Office
Project Portfolio Server 2007, MOSS, Microsoft Office Sharepoint
Services 2007, WSS3, Microsoft Office Project Server 2007, Sharepoint
Portal Server, SQL Server 2000, SQL Server 2005

Certifications
and Training

• UMT
  3.3 (Microsoft Project Portfolio Server) Install, Design and
  Configuration
  

  
  

• PRINCE2
  Practitioner - Foundation and Practitioner course (5 day
  residential)
  

  
  

• MS
  Office User Specialist
  

  
  

• MS
  SQL Server, Technical Intro & Administration
  

  
  

• Project
  Central, Advanced & Administration
  

  
  

• MS
  Project 2002, Intermediate & Advanced
  

  
  

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